FAQ (Frequently Asked Questions)

FAQ (Frequently Asked Questions)

  • Who can apply for a loan? Salaried individuals aged 23-65 with a minimum monthly income of ₹45,000, valid ID proof, recent bank statements, and an active salary account.
  • What is the minimum loan amount? Loans range from ₹5,000 to ₹1,00,000, depending on your eligibility and credit profile.
  • Do I need a guarantor or collateral? No guarantor or collateral required—approval depends solely on your credit score and income verification.
  • How do I apply? Complete our simple online form with your PAN, Aadhaar, bank details, and income proof for instant approval and disbursement within 60 Minutes.
  • What documents are needed? PAN card, Aadhaar, 6 months' bank statements, and 3 months' salary slips.
  • Is there an application fee? No upfront fee—only a processing fee of 5-10% deducted from the disbursed amount.
  • What is the interest rate? Flat rates start at 0.40% per day (APR up to 99.45%, based on tenure and risk), calculated on a reducing balance.
  • Are there any hidden charges? All fees are transparent: processing (5-10%), GST (18% on fees), and no prepayment penalties.
  • How is total interest calculated? Interest is fixed on the principal for the full tenure, but our fortnightly EMI structure lets you pay the same total interest as standard loans with easier, split payments.
  • How does repayment work? EMIs are collected twice every 30 days (e.g., on the 15th and last day of the month), helping you manage cash flow better than single large monthly payments.
  • Why two EMIs in 30 days? This splits your regular EMI into two smaller payments per cycle—e.g., ₹2,500 twice instead of ₹5,000 once—reducing your monthly burden while keeping total interest the same or lower through faster principal reduction.
  • What are the benefits for customers? Enjoy half-sized payments every 15 days for better affordability, improved liquidity for daily expenses, and quicker loan closure without extra costs.
  • What payment methods are supported? Auto-debit via NACH/e-NACH, UPI, net banking, or wallets; failed attempts incur bounce charges.
  • Can I prepay the loan? Yes, anytime after the first EMI at no charge—partial prepayments can reduce tenure or EMI as you choose.
  • How fast is disbursal? Approved loans are disbursed to your bank account within 60 minutes of document verification.
  • What if my application is rejected? Rejections often stem from low CIBIL score (<650), unstable income, or incomplete documents—reapply after 30 days with improvements.
  • What if I miss an EMI? 50/- rupees daily late fee applies on the overdue principal; NACH triggers automatically, and persistent defaults are reported to CIBIL.
  • Can I change my repayment date? Limited flexibility available—request changes 7 days in advance via support, subject to approval.
  • Is my data secure? Yes, we follow RBI-compliant privacy standards and never share your details without consent.